![]() Just like any other business documentation, emails are considered official records and should be retained and managed according to organizational records management policies and practices. Metadata from the emails should also be captured to allow the information to be managed and accessed by employees with proper permissions. As with other business records, classification schemes, retention periods and access controls can be applied to manage emails. Email management refers to organizations properly capturing, retaining and managing emails created and received by employees. The definition of this term extends beyond just inbox sorting. Although if you’re interested in that, we have an article with tips for efficiently organizing your inbox to a level that would make Marie Kondo proud! What is email management? Read on to learn more, and no, we’re not talking about sorting and cleaning out your inbox.
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